VERISM

WHY VERISM TRAINING & CERTIFICATION

VeriSM™ is an assistance the executives approach for the advanced age. VeriSM offers associations the chance to serve clients in accordance with the present levels of popularity, while simultaneously decreasing dangers and expenses.

An expert who is VeriSM™ guaranteed will have exceptional information and an incredible arrangement of administration the executives apparatuses to exceed expectations in all client assistance situations.

It causes associations to work deftly, centre around business esteem, and comprehend the numerous dynamic practices accessible.

The affirmation program depends on the VeriSM model which accentuates hierarchical objectives and results

VERISM - MANAGEMENT MESH

It incorporates an administration work which offers an adaptable methodology that can be adjusted to suit opportune foundation and improvement of items or administrations. The work incorporates assets, condition, advancements and the board rehearses.

The program writing, the VeriSM™ Body of Knowledge, was made with more than 70 contributing writers and analysts incorporating thought pioneers in the space of ervice

The executives from everywhere throughout the world.

VALUE-ADDS OF VERISM MODEL

VeriSM™ is an assistance the board come nearer from the hierarchical level, taking a gander toward the start to finish see as opposed to concentrating on a solitary office.

VeriSM™ model, shows associations how they can embrace a scope of the board rehearses in an adaptable manner to convey the correct item or administration at the opportune time to their customers.

VeriSM™ takes into consideration a customized methodology relying on the sort of business you are in, the size of your association, your business needs, your authoritative culture – and even the idea of the individual undertaking or administration you are chipping away at.

VeriSM™ encourages associations to react to their buyers and convey an incentive with incorporated assistance the board rehearses

5 KEY TAKEAWAYS ON VERISM™ – MAKING DIGITAL TRANSFORMATION WORK FOR YOU

• Recall that VeriSM is tied in with making advanced change work over all territories of an association.
• The advanced in computerized change signifies "established in data innovation, however appropriate no matter how you look at it."
• Everybody in the association who has a stake in advanced change should be engaged with getting it going any place they are.
• Under VeriSM the conveyance of items as well as administrations still happens along wellstructured pathways.
• VeriSM is tied in with guaranteeing that all structures are tied in with empowering and engaging assistance and item conveyance, as opposed to straitjacketing them.

VERISM - SYLLABUS

THE SERVICE ORGANIZATION

• Organizational context
• Organizational governance
• Digital transformation

SERVICE CULTURE

• Service culture

PEOPLE AND ORGANIZATIONAL STRUCTURE

• Organization structure
• Service Management challenges

THE VERISM™ MODEL

• The VeriSM™ model
• Adapting the VeriSM™ model

PROGRESSIVE PRACTICES

• Progressive practices

INNOVATIVE TECHNOLOGIES

• Impact of technology

GETTING STARTED

• Getting started