ISO 9001 Lead Implementer:

This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Quality Management System (QMS) based on ISO 9001:2015. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems – Guidelines for Quality Management in Projects) and it is based on the quality management principles described in ISO 9000. Participants will also gain a thorough understanding of best practices used to implement quality processes that will address risks and opportunities and thus lead to the improvement of the overall performance and the basis for a sustainable development. Moreover, this training is fully compatible with ISO 9004 guidance’s (Managing for the sustained success of an organization – A quality management approach).

Course Objectives :

• Course objective and structure
• Standard and regulatory framework
• Quality Management System (QMS)
• Initiating the QMS implementation
• Understanding the organization and clarifying the quality objectives
• Analysis of the existing management system
• Leadership and approval of the QMS project
• QMS scope
• Policies for quality management
• Risk assessment
• Planning of product and service provision
• Definition of organizational structure of the QMS
• Definition of the document management process
• Operations Management
• Training and awareness plan
• Communication plan
• Product and service requirements, design, and purchasing process
• Product and service realization and control
• Monitoring, measurement, analysis and evaluation
• Internal audit
• Management review
• Treatment of problems and non-conformities
• Continual improvement
• Preparing for the certification audit
• Competence and evaluation of implementers

Exam Information :

• Duration : 3 Hours
• Question format : Essay-type questions
• Exam language : English