Lean IT

Lean IT encourages IT associations to guarantee that they give their clients the most ideal administrations. Through understanding client esteem, the procedures that convey this worth, the best approach to oversee execution, the best approach to sort out and the necessary frame of mind and conduct, IT associations are built up a ceaseless improvement attitude. Lean IT is correlative to all other best practice strategies, (for example, ITIL, PRINCE2 and P3O).

BENEFITS FOR EMPLOYEES ARE

• Lean IT is complementary to other frameworks and methods such as ITIL and Agile Scrum
• Broaden skills on process efficiency with a strong emphasis on behavior
• Employee satisfaction increases (involvement)

LEARNING OUTCOMES

Specifically the candidate should understand:

• The principles underlying the Lean philosophy
• The importance of understanding and delivering customer value
• The way Lean looks at processes and the waste within them
• How to measure performance and the key determinants of performance
• What the organizational requirements are when implementing Lean, including the use of visual management tools
• Which behavior and attitude is necessary for Lean to be successful within an IT organization
• The DMAIC problem-solving model
• How these Lean principles can be applied within an IT organization

COURSE COVERAGE

• Product / Service Planning
• Sustainable Development
• Personnel Development
• Project and Portfolio Management
• Process Improvement
• ICT Quality Management
• Business Change Management

DURATION: 2DAYS WORKSHOP + POST WORKSHOP SUPPORT

DELIVERABLES

• 2 days Instructor-Led Classroom training from Certified Trainer of Senior Profile.
• Course materials (soft copy) and practice exercises for exam.
• Course Completion certificate