ITIL CERTIFICATIONS

Integra Soft Lab, the best preparing organization in Chennai who offering quality ITIL preparing and affirmation. It is generally acknowledged way to deal with IT Service Management (ITSM), which has been embraced by people and associations over the world. ITIL gives a strong arrangement of best practice, drawn from the general population and private parts universally.

AUDIENCE PROFILE

Service Team / Application management team / QMS team / Project Managers / Service Delivery Managers / Business Managers / Service Desk Team / All IT professionals who wish to see the “Big picture” of IT services.

DURATION- 2DAYS WORKSHOP + POST WORKSHOP SUPPORT

PRE-REQUISITES

For ITIL Intermediate:

The ITIL Foundation 2011 endorsement in IT Service Management*/Or the Foundation authentication in IT Service Management (in light of ITIL) (rendition 2) in mix with the ITIL Foundation connect testament.

A licensed preparing by an authorize preparing supplier Integra Soft Lab

LEARNING OUTCOME

• Support Business Outcomes
• Enable business change
• Manage risks in line with business needs
• Optimize customer experience
• Show value for money
• Continually improve

DELIVERABLES

• Course material -Hardcopy
• Reference books – PDFs
• Sample question papers – PDF
• Mock Test- Hard Copy
• Course completion certificate (PDUs) – Hardcopy
• Post Training Support