PROFESSIONAL CLOUD SERVICE MANAGER

The PCSM affirmation gives a hands-on, useful way to deal with seeing how distributed computing and cloud-based administrations sway IT activities, and how to adjust existing procedures to convey better administrations.

PREREQUISITES

There are no essentials. It is suggested that members have accomplished the Cloud Technology Associate confirmation (or its identical) and that members are familiar with cloud ideas and jargon.

COURSE COVERAGE

• Cloud Service management Fundamentals
• Cloud Service management Roles
• Cloud Service Strategy
• Cloud Service Design Deployment and Migration
• Cloud Service Management
• Cloud service Economics
• Cloud Service Governance
• Value of Cloud Services

TARGET AUDIENCE

• IT Managers and CIOs
• Service Managers (with or without an ITIL background)
• Service Management Professionals
• Cloud Strategy and Management Consultants
• Service Architects, Technical Presales Consultants
• IT Professionals